Occuz 360 Engage seamlessly integrates with major social and digital channels, enabling you to effortlessly manage and communicate with your customers across platforms like Facebook, Instagram, Twitter, and more, not to mention it's customizability.
With Occuz 360 Engage, you receive real-time inbound communications from all the channels you connect, ensuring that you never miss a message or opportunity to engage with your customers promptly and effectively, either it be an inquiry or support request.
Convert engagement into satisfied customers with Occuz 360 Engage's powerful tools and features. Nurture relationships, provide exceptional support, and deliver personalized experiences to turn your engaged audience into loyal and happy customers.
Occuz 360 Engage allows you to analyze your engagement not from a page prespective but from an organizations community management centric prespective allowing you to zero down on each channel, agent, product, department and much more
Boost productivity and accuracy in managing your digital community's communication with Occuz 360 Engage. Streamline communications, efficiently handle messages, comments and mentions while staying organized, ensuring timely responses and effective engagement by being always upto date through comprehensive dashboard analytics.
See your conversations segmented based on channel and dig deeper into understanding each channels requirements based on your tags and departmentsGet Started
With Occuz 360 Engage, you have the flexibility to create up to three levels of tags and subtags, empowering you to analyze products, services, categories, and more. Here's how it benefits you:
Occuz 360 Engage empowers quick responses through predefined messages, while maintaining brand control over external communication tone and approach
Occuz 360 Engage enables conversation splitting by time or topic, selection of communication types (public/private), and enforced tag selection for closed conversations
Occuz 360 Engage enables the creation of multiple rooms with specific digital channels and user agents, allowing brands to evolve in communication complexity
Focused on ensuring our users requirements become our priority
Of all digital channels communications linked to the tool are recieved
In providing prompt personalized support to any request our users my have